Book a Therapy Session

Appointments are set on a first-come-first served basis, as well as therapists' availability.

Please note that our fees are hourly-rated. If a session exceeds by 15 minutes or more, the additional fees will be pro-rated accordingly.

Rescheduling and cancellations should be made more than 24 hours before the confirmed appointment slot.

If clients do not notify Hayaa’ of a cancellation or rescheduling at least 24 hours before the scheduled time for the appointment, a cancellation fee equivalent to the full session fee will apply.

There will be NO refunds for cancellations of appointments / therapy packages. For cancellations made more than 24 hours before the scheduled appointment, the nett value of your purchase will instead be transferred into credits, which can be used for other Hayaa' Network classes and events (excluding psychotherapy and consultation services).

In the event of unforeseen circumstances or emergencies, considerations can be made at the discretion of the management.